Support Documentation

To help ICT teams we offer multiple support environments and documents. Below please find a summary of what we have available for you and your team.

Manual support environment

 

Technical support

Regular support

Our technical support is managed through a ticket system. Opening a ticket gives you the best overview and status of your support demand. Tickets may be made on: https://pim.vzvz.nl/servicedesk/

Manual support environment

 

Critical escalations

In case of critical escalations or issues please dial +31(0)85 10 45 483. 

A situation is critical if an application is unavailable for (most of) the organization or there is a development issue that blocks work for the entire team.